Business Support

Smart, Secure & Scalable Solutions for Your Business

Your Trusted Partner in IT

At Datacable, we believe in long-term partnerships—not one-off fixes. Whether you're setting up your first office or expanding into multiple locations, our team is here to guide and support you every step of the way.

We don’t just do IT, we provide reliable, proactive IT support tailored to your business, so you can focus on growth, not glitches.

Our Support Packages

Remote Only

Does what it says on the tin! Simple remote support from our dedicated helpdesk We’ll diagnose, fix, and get you back to work—all without stepping foot in your office.

It’s fast. It’s secure. And yes, we’ll probably ask, “Have you tried turning it off and on again?” (Just once, we promise.)

    • Unlimited remote IT support (during business hours)

    • Helpdesk support (via email, phone & chat)

    • Proactive monitoring & maintenance (via Atera)

    • Cybersecurity protection (firewall & endpoint protection)

    • Cloud support (Microsoft 365, Google Workspace)

    • Backup & disaster recovery (basic file backup)

    • Monthly system health reports & IT strategy consultation

Hybrid (Remote + Site Visit)

Sometimes you just need quick help over the phone. Other times, you need someone to physically stare at the server until it behaves. That means a friendly face when cables, hardware, or Wi-Fi gremlins need hands-on attention.

We’re there when you need us—virtually or in person (we’ll even bring our own tea if it helps).

    • All features of the Remote-Only Plan, plus:

    • Part-time on-site support

    • Enhanced cybersecurity & compliance consulting (GDPR, PCI-DSS)

    • Network infrastructure support & optimisation

    • Customised IT strategy & project support

Wraparound Co-Managed

We’ve Got Your Back (and Your Team’s Too). Already have an in-house IT person or team? Great—we’re not here to replace them. We’re here to back them up, cover gaps, and make them look like heroes.

Think of us as your IT team’s favourite sidekick—minus the cape (unless you ask nicely).

    • All features of the Hybrid IT Support Plan, plus:

    • On-demand remote & on-site IT support

    • High-priority issue escalation & ticketing system integration

    • Full network & infrastructure management

    • Advanced cloud & SaaS management

Whether your Wi-Fi’s wonky, your emails have gone on holiday, or your server just gave up mid-sigh, we’re here to help. Drop us a message or give us a call—no jargon, no pressure, and absolutely no robots (unless they’re helpful ones). Go on, get in touch. Your future self will thank you.

Just wanting new kit or a one-off installation? No strings, just cables

Need something installed, set up, or wired in—but not looking for a long-term commitment? We get it.

Whether it’s a new switch, a small office network, or a security system that finally works, our one-off installation service is here for those “just this once” jobs. No ongoing contracts. No awkward breakups.

Just a tidy, professional install—and maybe a slightly smug feeling when everything works first time.